Updated: January 2026

Privacy Policy 100cuci — How We Protect Your Data

At 100cuci, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document clearly explains what we collect, why we need it, and how it is protected.

Our Privacy Commitment

100cuci's Six Data Protection Principles

Here is how 100cuci ensures your personal data always remains in safe hands.

Advanced-Level Encryption

All data transmitted between your device and 100cuci servers is protected with 256-bit SSL encryption — the same technology used by leading financial institutions worldwide.

Data Not Sold to Third Parties

Your personal information has never been and will never be sold to any third party for marketing purposes. Your data is used solely for the purposes you have consented to.

Control Is in Your Hands

You may access, update, or request deletion of your personal data at any time through your account or by contacting our support team.

Restricted Data Access

Only authorised personnel with a legitimate business need may access users' personal data. All access is recorded and audited on a regular basis.

Proportionate Data Retention

We only retain your personal data for as long as it is needed for its original collection purpose or as required by law. Data that is no longer needed is securely deleted.

Data Breach Notice

In the event of any security incident involving your data, we are committed to notifying you within a reasonable timeframe and taking immediate action to contain the damage.

1Introduction and Scope of This Policy

This Privacy Policy describes how 100cuci ("we", "our platform") collects, uses, stores, discloses, and protects the personal information you provide to us when using our platform, website, and related services.

This document applies to all users who access the 100cuci website, register a member account, use our mobile app, or interact with any of the services we offer. By using the 100cuci platform, you acknowledge that you have read and understood this Privacy Policy.

Note: This Privacy Policy should be read together with Terms and Conditions In the event of any conflict, the terms in this Privacy Policy shall govern all matters relating to personal data protection.

We are committed to complying with applicable data protection laws and ensuring that every aspect of your personal data handling is carried out with the highest level of care and diligence.

2Types of Personal Data We Collect

100cuci collects various types of personal information depending on how you interact with our platform. The table below provides a clear overview of the data categories we collect:

Data Category Example Information Collected During
Identity Data Full name, date of birth, identification card number Account registration & KYC
Contact Data Email address, phone number, residential address Registration & profile updates
Financial Data Bank account number, digital wallet details, transaction records Deposits & withdrawals
Usage Data Game history, login logs, session duration, games played Platform usage
Technical Data IP address, device type, operating system, web browser Automated platform access
Communication Data Support chat records, feedback, complaints Support interactions
Sensitive Data: 100cuci does not collect sensitive information such as medical data, religious beliefs, or political views. Any KYC data collected is stored with layered encryption and accessed solely for identity verification purposes.

3How Your Personal Data Is Used

100cuci only uses the personal data collected for legitimate and clearly stated purposes. We do not use your data for any purpose other than the following:

  • Account management — Creates, verifies, and maintains your user account and processes registrations correctly.
  • Transaction processing — Processes deposits, withdrawals, and all financial transactions securely and accurately.
  • Identity verification (KYC) — Complies with legal requirements relating to age verification and user identity.
  • Fraud prevention — Identifies, investigates, and prevents fraudulent activity, money laundering, or platform abuse.
  • Service improvement — Analyses usage patterns to improve platform features, user experience, and service quality.
  • Service communications — Sends important notices regarding your account, security updates, and changes to terms of service.
  • Marketing communications — Delivers promotional information and bonuses (only with your consent, which you may withdraw at any time).
  • Customer support — Processes and resolves inquiries, complaints, and disputes you submit.
  • Legal compliance — Fulfils legal obligations, regulations, and directives from relevant authorities.

4Data Sharing and Disclosure to Third Parties

100cuci does not sell your personal data to any third party. However, in the course of operating the platform, we may share certain information with a limited set of third-party categories as follows:

  • Payment service providers — To process deposits and withdrawals via FPX, digital wallets, and local banking channels. These providers are bound by strict data confidentiality agreements.
  • Game software providers — Minimum information required to manage gaming sessions and resolve game-related disputes.
  • Cloud service providers — For data storage and technical infrastructure, subject to data processing agreements that comply with industry security standards.
  • Identity verification services — To process and verify KYC documents submitted by users.
  • Analytics services — Aggregated and anonymised data to understand overall platform usage patterns.
Our Commitment: All third parties we share data with are required to comply with data protection standards equal to or exceeding our own. We do not permit them to use your data for their own marketing purposes.

5Data Security Measures

The security of your personal data is 100cuci's top priority. We employ multiple layers of technical and organizational security controls to protect your information from unauthorized access, use, disclosure, or destruction.

  • 256-bit SSL encryption for all data transmitted between your device and our servers.
  • Data encryption at rest for sensitive information such as KYC documents and financial records.
  • Role-based access control ensuring staff only access data required for their job responsibilities.
  • Continuous security monitoring and active intrusion detection systems.
  • Regular security audits by independent parties to identify and address vulnerabilities.
  • Two-factor authentication available for user accounts as an added layer of protection.
Shared Responsibility: While we use best-in-class security technology, your account security also depends on your own practices. Always use a strong password, never share it, and log out after every session — especially when using a shared device.

6Use of Cookies and Tracking Technologies

100cuci uses cookies and similar tracking technologies to enhance the user experience, ensure the platform functions properly, and collect statistical usage information.

Types of cookies we use:

  • Essential cookies — Required for core platform functions such as maintaining login sessions and account preferences. These cookies cannot be disabled.
  • Performance cookies — Collects information on how users interact with the platform to help us improve the user experience.
  • Functional cookies — Remembers your preferences such as language, display settings, and gaming preferences.
  • Analytics cookies — Helps us understand traffic patterns and platform usage in an aggregated and anonymised form.

You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the 100cuci platform.

7Your Rights as a User

As a 100cuci user, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights quickly and free of charge:

Right of Access

Requesting a copy of the personal data we hold about you in a readable format.

Right to Rectification

Updating or correcting inaccurate or incomplete personal data at any time.

Right to Erasure

Requesting the deletion of your personal data when it is no longer needed for its original collection purpose.

Right to Restriction of Processing

Requesting that we restrict the processing of your data in certain circumstances while a dispute is being resolved.

Right to Data Portability

Receiving your personal data in a structured, machine-readable format for transfer to another platform.

Right to Object to Processing

Objecting to the processing of your data for direct marketing purposes at any time without needing to provide a reason.

How to Exercise Your Rights: To submit any request regarding your privacy rights, contact the 100cuci support team via live chat or email at [email protected]. We will process your request within 30 business days.

8Disclosure to Authorities and Legal Requirements

In certain circumstances, 100cuci may be required by law or court order to disclose your personal data to the relevant authorities. This includes the following situations:

  • Complying with valid court orders, subpoenas, or other legal processes.
  • Cooperate with criminal investigations involving fraud, money laundering, or other illegal activities.
  • Protecting public safety or preventing serious harm to individuals.
  • Fulfilling reporting obligations to relevant financial regulatory authorities.

In all cases permitted by law, we will endeavour to notify you in advance before disclosing your data, except where such notification is prohibited by law or would compromise an ongoing investigation.

9Data Retention and Deletion

100cuci retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by applicable law. Retention periods vary by data type:

  • Active account data — Retained for the duration your account is active and for a reasonable period following account closure.
  • Financial transaction records — Retained for a minimum of seven years after the transaction for financial compliance purposes.
  • KYC Documents — Retained for the period prescribed by applicable anti-money laundering regulations.
  • Support communication logs — Retained for three years for dispute resolution and service improvement purposes.
  • Technical data and system logs — Retained for a maximum of 12 months for security and diagnostic purposes.
Secure Deletion: When your data is no longer needed, it is deleted using methods that ensure it cannot be recovered. This includes secure erasure of digital files and destruction of physical media containing sensitive data.

10Amendments to This Privacy Policy

100cuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. The latest version of the Privacy Policy will always be available on this page.

When we make significant changes to this policy, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Displaying a notice on the 100cuci platform for a reasonable period after changes are published.
  • Sending email notices to registered users for changes that materially affect their privacy rights.

Continued use of the 100cuci platform after changes are published will be considered acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account and request deletion of your data.

11Contact Us for Privacy Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to help.

  • Privacy email: [email protected]
  • Live chat: Available on the 100cuci platform, 24 hours a day
  • FAQ: Visit page FAQ for instant answers to common questions

For formal data rights requests, please clearly state the type of request, relevant account details, and any supporting documents to help expedite the process. We aim to respond to all privacy inquiries within 5 business days and resolve formal requests within 30 business days.

Responsible Gaming: Privacy is not the only way we look after your well-being. Visit the Responsible Gaming to learn how we help players maintain control over their gaming habits.
A Platform You Can Trust

Your Data is Safe. Your Platform is Secure.

By understanding how 100cuci protects your privacy, you can play with greater peace of mind. Register a free account and enjoy a safe entertainment experience today.

256-bit SSL encryption
Data not sold to third parties
KYC fully protected
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